Terms of Service

General Conditions

The payment must be made in full at least 10 days before the training activity, gathering or other event.

  • By credit card (Visa or MasterCard), or
  • By cheque (check off the box indicating payment by cheque when registering online)

Cancelation, Postponement or Participant Absence

Notify us in writing (email or letter) if you want to cancel or postpone a registration. If the request is made 10 business days before the event, the registration fee will be refunded in full.
If the notice is sent 5 to 10 business days before the event, we will issue a credit for the amount paid minus $100 in administration fees. You then have one year to choose another activity and use the credited amount toward the new registration.
The activity must still be paid in full 5 business days before it occurs.

However, please note that you can get a colleague or someone else to replace you at any time without fees.

Cancelation by Contech

Contech reserves the right to cancel any activity. In this event, Contech is solely responsible for refunding the entire registration fee paid by the participant.


All information gathered by Contech from your registration is kept strictly confidential. We do not share information with third parties. For your protection, all information for online transactions is entered on our secure server.

Special Note: distance activities

Those registered for a distance activity must be sure to have the required material.